Std 009 Procurement: 01 Request for Proposal for Business Systems Solution
This is the heart of the tender and contains a large number of tough clauses that are directed at ensuring a realistic bid with a robust platform for realistic negotiation and a tough contract that is directed at ensuring performance
There is a more detailed version of this document at the end of this page for larger projects with a more detailed procurement process
SNw 048 Robust Procurement: Part 2 -- Bill of Services, Laboratory, Go-live Certificate, etc 
The importance of a formal bill of services, a business simulation laboratory, the issue of formal certificates including a formal go-live certificate and related matters