This course came about following an intense structured analysis of the experience gained by Dr James Robertson with regard to the design, configuration, commissioning (implementation), operation and trouble shooting of Business Information Systems including Enterprise Resource Planning (ERP) systems and general Information Technology (IT) systems and departments
The course is geared to Business System and Information Technology Practitioners who are looking for new insights into the management and operation of these systems and the associated departments
The course provides an overview of diverse strategic and operational concepts that are relevant to the effective management and employment of IT, ERP and Business Systems generally, including:
-- The definition of strategy and associated concepts and how these impact on decision making
-- The factors that cause project and investment failure and how to prevent their occurrence or recover from their impact
-- The factors that give rise to project and investment success and how to apply them
-- Important information with regard to the configuration of systems that is highly relevant to remediating sub-optimal installations
-- Important techniques with regard the structured critical issues based analysis of problems and development of business orientated strategic and operational plans -- delegates will receive practical instruction together with software and a manual relating to this
-- A diversity of other information that is not usually associated with the management of Information Technology related Business Systems but which are, in fact, absolutely critical to achieving successful high value investments
The course is supported by numerous anecdotes and case references drawing on Dr Robertson's extremely rich and mature experience in the field
Delegates will receive a Compact Disk containing all presentations together with a wide selection of reference material that they can draw on in their everyday work situation
The two day course delivers a comprehensive headline level body of content relating to the effective management of Information Technology and ERP in the corporate setting -- how to overcome the problems typically experienced and achieve innovative, practical high value outcomes
Geared to CIO's, IT Managers and Business Managers seeking answers to perennial problems and better ways of doing things
An informative and challenging BUSINESS ORIENTATED management course